PRIVACY STATEMENT FOR RIMAPP.COM
RimApp,Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy.
The following discloses our information gathering and dissemination practices for this website:
RimApp and its subsidiaries respect your privacy and are committed to protecting it.
We've structured our websites so that, in general, you can visit RimApp on the Web without identifying yourself or revealing any personal information unless you are making a purchase.
If you make a purchase at RimApp website, RimApp and its subsidiaries will us the information your provide for sales related services.
We make this notice readily available on our home page and at the bottom of every RimApp Web page.
Our site uses an order form for customers to request information, products, and services.
We collect visitor's contact information (like their email address) and some times financial information (like their account or credit card numbers).
Contact information from the order form is used to send orders to our customers. Financial information that is collected is used to bill the customer for products and services.
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all RimApp, Inc. owned websites and domains, and our wholly owned subsidiaries.
Links to non-RimApp websites
The RimApp websites may provide links to third-party websites for your convenience and information.
If you access those links, you will leave the RimApp website.
RimApp does not control those sites or their privacy practices, which may differ from RimApp's.
We do not endorse or make any representations about third-party websites.
The personal data you choose to give to unrelated third parties is not covered by the RimApp Privacy Statement.
We encourage you to review the privacy policy of any company before submitting your personal information.
Some third-party companies may choose to share their personal data with ATMI; that sharing is governed by that third-party company's privacy policy.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
- Personal information is information that is associated with your name or personal identity.
RimApp uses personal information to understand better your needs and interests and to provide you with better service.
Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with RimApp.
We take seriously the trust you place in us. RimApp will not sell, rent or lease your personal information to others.
On some RimApp websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your RimApp products, or apply for a job at RimApp.
The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
- Non-personal information is data about usage and service operation that is not associated with a specific personal identity.
RimApp collects and analyzes non-personal information to evaluate how visitors use the RimApp websites.
Non-personal data we collect may include the pages visited on the RimApp websites, unique URLs1 visited within RimApp.com, browser type and IP2 address. Most non-personal data is collected via cookies or other analysis technologies. Rimapp.com web pages use cookies, Web beacons and other technologies for data analysis and personalization services. RimApp also places ads on other websites that may use cookies. RimApp use of cookies and Web beacons.
3. Children's privacy
RimApp is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests.
RimApp does not knowingly collect information from children under the age of 13 and RimApp does not target its websites to children under 13.
4. How we use your information
RimApp uses your personal information to provide you with services and to help us better understand your needs and interests.
Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some RimApp websites.
Occasionally we may also use your information to contact you for market research regarding RimApp products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or RimApp and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide RimApp through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to RimApp may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about RimApp website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
RimApp will not sell, rent or lease your personal information to others.
RimApp will not share your personal information with third parties except in responding to your requests for products or services.
Your permission will be requested when you submit your information.
RimApp shares customer information across RimApp-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
RimApp contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information."
These service providers may change or we may contract with additional service providers to better accommodate our customers.
RimApp will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
RimApp or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired.
If such a combination or acquisition occurs, RimApp may or may not notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
RimApp gives you the choice of receiving a variety of information that complements our products and services.
You can subscribe to receive certain product- and service-specific information and RimApp-wide marketing communications.
RimApp-wide communications may include new product information, special offers, or an invitation to participate in market research.
We give you a choice regarding delivery of RimApp-wide communications by postal mail, e-mail and telephone.
You can make or change your choices at the data collection point or through RimApp Passport (RimApp's proprietary online customer registration tool, available only in the United States).
Please refer to section 7 for further instructions.
We will make every effort to honor your preferences.
This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.
7. Your privacy preferences and opting out
Non-subscription services
RimApp will not use your personal information for a different purpose than the one stated when you provided your data.
Examples of unrelated uses include sending communications about special offers, product information, and marketing messages.
You can, however, choose to receive these types of non-subscription communications by select the option on the contact for.
Subscription services
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:
Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication
Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions
Write to the RimApp Privacy Office - be sure to provide your name, e-mail and postal address, and relevant information about your RimApp subscriptions and registrations.
RimApp Privacy Office
Address
Address
Phone: +44 (0)845 6586 003
Fax: +44 (0)845 280 2884
8. Your information and third-party companies
Certain RimApp services are linked with those from unrelated third-party companies, some which offer you the option to share with both RimApp and the third party personal data you provide.
Examples include the ability to register software products from multiple vendors from a single RimApp Web page, to request communications from RimApp marketing or solution partners, or to enable order completion through a reseller.
We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
RimApp strives to keep your personal information accurate as possible.
We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information.
To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data.
Certain areas of RimApp's websites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page or use RimApp sales support at sales@rimapp.com.
10. Keeping your information secure
RimApp is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, RimApp has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, RimApp subscribes to a fraud management service. This service gives you and RimApp an extra level of security to guard against credit card fraud to protect your financial data.
11. Changes to this Statement
If there are updates to the terms of RimApp's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, RimApp will provide notification to affected customers.
12. Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to the RimApp Privacy Office or write to us at the following address:
RimApp Privacy Office
Address
Address
Phone: +44 (0)845 6586 003
Fax: +44 (0)845 280 2884
Rev. July 2004
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